How often are passengers surveyed at YVR to obtain feedback?

Passengers at Vancouver International Airport (YVR) are surveyed continuously throughout the year to gather feedback. This ongoing approach allows the airport to capture a wide range of passenger experiences and opinions, providing valuable insights into the various aspects of airport services and operations. By surveying year-round, YVR can identify trends, adapt to changing passenger needs, and implement improvements more effectively.

This continuous feedback mechanism is crucial for maintaining high standards in customer service and for making informed decisions that enhance the overall airport experience for travelers at all times, rather than limiting insights to specific seasons, events, or annual intervals.